Order Cancellations
You can cancel your order within 24 hours of placing it by contacting us at info@justoimpress.com or calling 9884150138. After this period, the order may have already been processed and shipped, and cancellations may not be possible.
Refunds
We offer refunds under the following conditions:
- Product Defects: If you receive a defective or damaged product, please notify us within 7 days of receiving the item. We will arrange for a return and issue a full refund or replacement.
- Incorrect Order: If you receive the wrong product, we will offer a replacement or full refund after verification.
- Change of Mind: We currently do not offer refunds for orders canceled due to a change of mind once the product has been shipped.
Refund Process
Refunds will be processed back to the original payment method within 7-10 business days of approval. If you do not receive your refund within this period, please contact your bank or credit card company as it may take additional time for the refund to reflect.
Return Shipping Costs
We will cover return shipping costs for defective, damaged, or incorrect orders. For any other reasons, return shipping costs are the responsibility of the customer .The Return will be accepted within 2-3 Days